Employer Resource Institute Audio Conference

Originally presented on February 27, 2008

Order Option       Price   CD Recording Only       $199

As an additional benefit, you will receive a no-risk trial subscription to Cal/OSHA Compliance Advisor when you register for this audio conference (or purchase a CD recording). You will receive 3 evaluation issues. If you want to continue to receive the newsletter, simply pay the invoice you will receive in the mail. If you decide the newsletter isn't for you, just write cancel on the invoice and return it. You will owe nothing, and all issues you receive are yours to keep. As with all ERI products, your satisfaction is guaranteed 100%. (Offer good for new subscribers only.)

Accidents in the workplace are inevitable—but often preventable. Employers have differing opinions on how serious an incident has to be for an investigation to occur. Employers do agree, however, that how an investigation is conducted can significantly help or hinder the accuracy of the data collected, as well as the abiity to draw the correct conclusions to prevent such an incident from occurring again.

Interviewing witnesses and incident victims is a critical element of finding out what really happened. The interview is not a time for finding blame or allocating guilt—you just need to discover the facts of what occurred and the events leading up to the occurrence. If you're not able to do this, your entire investigation is at risk.

Join us for a 90-minute audio conference on how to conduct a smart interview as part of a successful investigation with the desired outcome: prevention of similar incidents in the future. You'll learn:

• A step-by-step approach to conducting a successful investigation
• How to effectively use your interview questions—and what you should and should not ask
• Tips to ensure your interview gets you the information and results you need
• Why it is necessary to collect "just the facts, ma'am"
• How you conduct the investigation and interviews can keep you or put you in trouble
• What can happen when an investigation process goes bad

ABOUT YOUR SPEAKER:

Kristin VanSoest is a safety consultant with Safety Resources, Inc. in Indianapolis, Indiana. She has been an integral part of safety management for both construction and general industry corporations throughout the United States. Her insight and risk liability assessments at both the management and operations levels have earned her accolades from clients.

VanSoest is an OSHA Outreach Instructor for General Industry Safety and specializes in the measurement of the coefficient of friction on walking surfaces, a topic that often results in serious injuries. She also obtained certification as a Slip and Fall Accident Prevention Specialist. Van Soest holds a Bachelor of Science degree in Occupational Health and Safety from Indiana University, Bloomington, is an active member of the National Association of Women in Construction (NAWIC), and active in the American Society of Safety Engineers (ASSE).

Approved for Recertification Credit

This program has been approved for 1.5 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

How Do Audio Conferences Work?

An audio conference is remarkably cost-effective and convenient. You participate from your office using a regular telephone. You have no travel costs and no out-of-office time.

Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone.

Because the conference is live, you can ask the speakers questions' either on the phone or via e-mail.

With your registration, you also receive conference materials with additional practical information from Employer Resource Institute sent to you via e-mail shortly before the conference.

Why You Can Sign Up To Attend This Event with Confidence

As with all Employer Resource Institute products, you're completely protected. If for any reason you are unsatisfied with this audio conference, simply let us know and we will return your entire registration fee.