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Frequently Asked Questions

Subscription Information

  • What does a subscription mean?
  • Who should subscribe?
  • How much does a subscription cost?
  • What are the benefits?


    Information for Print Subscribers (to the Cal/OSHA Compliance Advisor monthly newsletter)

  • I subscribe and receive the Cal/OSHA Compliance Advisor print newsletter. Do I have access to your website too?
  • I want online access along with my print subscription to Cal/OSHA Compliance Advisor. How do I upgrade to an online subscription?
  • Can I just get access to the website, and not get the print newsletter?


    Trial Subscription Information

  • Can I evaluate before I pay?
  • What happens at the end of my 7-day trial?


    Multiple Licenses Information

  • Can I share my username and password with others at my company?
  • Can I have an account with multiple users and what is the cost?


    Payment Information

  • What types of payment are acceptable for subscription?
  • I need to get an invoice either as a receipt or so my company can pay by check. Can you help?
  • I need a W-9 form from your company. Can you send me one?

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    My Account Information

  • How do I change my online account information?
  • How do I cancel my premium online account or my 2-week trial?
  • How do I get my login and password information?
  • I'm already a subscriber to Cal/OSHA Compliance Advisor Online, but I don't have a username and password. How can I set one up?
  • I would like to change my email preferences, and specify what types of email I receive from your company. How can I do that?

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    About the Cal/OSHA Compliance Advisor

  • Can Cal/OSHA Compliance Advisor Online answer my specific HR questions?
  • Where does Cal/OSHA Compliance Advisor get its information? Is it reliable?
  • Do you have a guarantee?

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    Subscription Information

    Q. What does a subscription mean?
    A. There are three types of subscription to Cal/OSHA Compliance Advisor:

    1. A subscription to our free weekly E-Alert (Sign up here)
    2. A subscription to the monthly print newsletter (Sign up here)
    3. A premium "online" subscription (Sign up here)

    With the premium "online" subscription, you'll receive:

    • Our free weekly E-Alerts
    • A print subscription to Cal/OSHA Compliance Advisor (a $299 value)
    • Full access to the Cal/OSHA Compliance Advisor website, including
      • Our entire library of critical reports for instant download (worth more than $500!)
      • Access to our live, online forum for California safety professionals
      • Downloadable checklists, forms and policies
      • Online access to four audio conference recordings per year (each conference is a $199 value!)
      • A 10% Subscriber discount on all audio conference purchases
      • Links to government resources, such as the California Labor Code and Wage Orders for your quick reference
      • Much, much more

    For more detailed information about the premium online subscription, take our site tour.

    Q. Who should subscribe to Cal/OSHA Compliance Advisor Online?
    A. Cal/OSHA Compliance Advisor helps safety professionals, business owners, and managers comply with the safety regulations in our state, keep your workers safe, lower workers' comp costs, and avoid safety-related fines and lawsuits. Anyone who has to deal with safety issues or OSHA compliance will benefit from our plain-English updates and advice.

    Q. How much does a subscription to Cal/OSHA Compliance Advisor Online cost?
    A. You can choose from several payment options for your subscription:

    • A two-year subscription is only $699 (best value)
    • A one-year subscription is only $399

    Subscribe now (you will select your payment option on the secure subscription form).

    Q. What are the benefits of becoming a subscriber? Can't I get almost as much as a Guest and pay nothing?
    A. Subscribers enjoy complete access to over 4000 pages of content and tools, plus unlimited access to our archives and other features. Our "Ask an Editor" page allows subscribers to ask specific, personal safety questions to a safety editor. Additionally, the California Safety Forum is a monitored message board where you and your colleagues can ask questions or share helpful information. Subscribers also receive our monthly print newsletter, access to free online audio conference recordings, discounts on future audio conferences, and much more. Guests can only view our sample content and articles from our weekly e-alert.

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    Information for Print Subscribers (to the Cal/OSHA Compliance Advisor monthly newsletter)

    Q. I subscribe and receive the Cal/OSHA Compliance Advisor print newsletter. Do I have access to your website too?
    A. To access the Cal/OSHA Compliance Advisor website, you can upgrade to a premium "online" subscription. You will continue to receive the print newsletter, and you will also have access to allof the benefits of the website.

    Q. How do I upgrade my print subscription to a premium "online" subscription?
    A. You may upgrade instantly by filling out the Upgrade Subscription Form. Or, call us at 1-800-695-7178. You will be charged a small flat fee for upgrading your account through the end of your current subscription.

    Q. Can I just get access to the website, and not get the print newsletter?
    A. The print newsletter is included as a free benefit of your online subscription. There is no "web-only" subscription option.

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    Trial Subscriptions

    Q. How can I evaluate your service before I pay?
    A. You can sign up for a 7-day trial.

    Q. What happens at the end of my 7-day trial?
    A. With a 7-day trial, you have access to everything on this site. If you cancel within the 7 days, you'll owe nothing. Otherwise, your credit card will be billed for $399 for an annual subscription, which will be automatically renewed at the same rate every year until you cancel. It's risk free--if you are unsatisfied, you can request a refund of the entire subscription payment.

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    Multiple Licenses Information

    Q. Can I share my username and password with others at my company?
    A. No. A username and password are assigned to a single individual person, not a company. The terms of use agreed to by individuals who subscribe to this site prohibits sharing of logins. This site is designed to detect abuse of this agreement.

    If you would like more than one person to access this site, we have affordable and easy options that allow you to set this up without breaking the terms of use agreement. Contact us for more details.

    Q. Can I have an account with multiple users and what is the cost?
    A. To inquire about multiple user accounts, please contact us at (510) 764-1760 or send an email for more information.

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    Payment Information

    Q. What types of payment are acceptable for my subscription? Can I pay by check?
    A. You can get instant access to this site by subscribing online and submitting payment via credit card. We accept MasterCard, VISA, and American Express.

    You can also pay by check or purchase order. Simply call (800) 695-7178 and our customer service representatives will assist you.

    Q. I need to get an invoice either as a receipt or so my company can pay by check. Can you help?
    A. If you need an invoice, please call (800) 695-7178, and our customer service representatives will assist you right away.

    Q. I need a W-9 form from your company. Can you send me one?
    A. You can download a completed w-9 form here. If you are unable to access this form, please call (800) 695-7178, or send us an email to request a form be sent to you.

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    My Account Information

    Q. How do I change my online account information?
    A. You can change your information on the Change Your Account Details page

    Q. How do I cancel my premium online account or my 2-week trial?
    A. You may fill out the cancellation form or call us at 800-695-7178.

    Q. How do I get my login and password information?
    A. You may retrieve your login and password by entering the email you used for this account on the Login Page.

    Q. I'm already a subscriber to Cal/OSHA Compliance Advisor Online, but I don't have a username and password. How can I set one up?
    A. If you paid for your subscription offline (for example by mailing or faxing in a check or credit card payment) you can set up your username and password and get immediate access to the website using this Account Activation form. Note: It may take up to three business days from the time we receive your check for your account to be set up online.

    Q. I would like to change my contact preferences, and specify what types of email I receive from your company. How can I do that?
    A. We respect your privacy and contact preferences. Please use this form to specify the types of email you would like to receive from us, or to remove your email from our list completely.

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    About the Cal/OSHA Compliance Advisor

    Q. Can Cal/OSHA Compliance Advisor Online answer my specific safety questions?
    A. If you are a subscriber, you may submit a question using our Ask an Editor form. You will receive a personal answer from one of our editors--just another benefit of becoming a subscriber.

    Only an attorney hired by you can provide you with specific legal advice. We can provide general advice on the law.

    Q. Where does Cal/OSHA Compliance Advisor get its information? Is it reliable?
    A. Our information is developed by the legal editors at our company, California Employer Resources. CER has been publishing HR and safety compliance and policy information since 1991. We have won 14 awards for editorial excellence from independent media organizations. No other service for California employers and safety personnel can compare.

    Q. Do you have a guarantee?
    A. Yes. There's absolutely no risk when you become a subscriber to Cal/OSHA Compliance Advisor Online. If you don't believe our service eliminates countless hassles and saves your organization thousands of dollars, just let us know. We'll refund your entire subscription payment. No questions asked.

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